Booking.com’s finance and procurement teams faced recurring issues with synchronization between SAP Vendor Invoice Management (VIM) and the Ivalua procurement platform.
Discrepancies between Purchase Orders (POs), Goods Receipts (GRs), and Invoices (INVs) caused delayed payments, manual interventions, and reconciliation errors, creating inefficiencies in financial operations.
These misalignments increased operational workload and limited visibility across the 3-way match process, directly impacting supplier satisfaction and on-time payment performance.
Booking.com – Global travel technology leader
Online travel & hospitality
12 months (hybrid project)
Ivalua Procure-to-Pay (PR, PO, GR, INV) integrated with SAP VIM
Integration redesign, validation logic improvement, testing, and hypercare
Provided hypercare support post-deployment to monitor transactions and fine-tune system behavior. NextGen Procurement Consultants partnered with Booking.com to stabilize and optimize the SAP VIM–Ivalua integration, ensuring seamless data flow and automation across systems.
Our team collaborated closely with procurement, finance, and IT stakeholders, applying a user-centric and iterative delivery model through on-site workshops and remote sprints.
This approach ensured both technical robustness and process alignment—delivering stability, automation, and business continuity.
The integration overhaul produced significant, measurable improvements:
- Full synchronization between Ivalua and SAP VIM, ensuring data consistency.
- Reduced payment delays and manual effort in invoice processing.
- Improved 3-way match accuracy, minimizing exceptions.
- Faster financial reconciliation and improved visibility for finance teams.
- Higher user confidence and satisfaction across procurement and finance.
I had a chance to work with NextGen during the payment process optimization at Booking.com, where Kamil was a Senior Ivalua Consultant. He is highly motivated and hard-working, always looking for new challenges. In his work, he shows a great eye for detail and a can-do attitude.
Kamil has extensive Ivalua solution knowledge alongside finance and procurement process expertise and can act as both Functional and Technical Consultant. Thanks to his knowledge, motivation, communication skills, and calmness under pressure, we were able to stabilize the Ivalua solution and deliver effective enhancements and upgrades within a short timeframe. I will make sure our paths cross again in the future.